Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Using The Battery Guy to test and replace our golf car batteries was the best decision I could have made. We had initially planned to remove the batteries, go to Costco (or somewhere), load them in a cart, and get what was needed. Then, go home and install it ourselves. That is a LOT of heavy lifting and hoping we did it right. Enter The Battery Guy. Online scheduling was simple. They arrived in the scheduled window and Edgar was very professional, informative, and pleasant to work with. The only heavy lifting I had to do was with my credit card, and it was the same price it would have been with us doing the work. I also learned how to charge the batteries correctly and was given other helpful tips on keeping the car in good condition. I will call The Battery Guy again when needed, and I am letting others in our 55+ park use The Battery Guy. ~ Barb B
I couldn't be more satisfied. I shopped online and so knew what 6 new batteries for our golf cart would cost beforehand. I called to make an appointment (could have done this online too but like dealing with a human being whenever there's an option) and the service guy showed up on time. Even though the weather was awful. Wind blowing 30 knots, a temp of 45 degrees and black sky shouting "big rain coming any minute". The whole process took less than 45 minutes after I puled the golf cart in the street where the work was done. The new batteries were fully charged too. I didn't expect that. I should be set for 6 more years. ~ Rodger B
I had lithium batteries installed my cart in January and after returning from the summer the batteries perform beautifully. However today my cart just stopped in the middle of the street. I called Gale from the battery guys, I believe he is the owner , and he happened to be in town and came over A short while later. He got my cart off the road and brought it to my house where he found the problem was my charger not the batteries. My Volt meter on the cart was not working and did not indicate that my charger was not operating appropriately. He recalibrated my charger and now it works fine. He is going to order a proper Volt meter from my cart to work with the lithium batteries.. He is a very responsible businessman knowledgeable and fair. Definitely would recommend him . I did price out lithium batteries at other places and they were far more expensive. I am not sure where the less than favorable reviews came from as as my experience was the experience was exceptional ~ Paul B
Max came over for a yearly checkup and WOW was he quick, knowledgeable and darn right nice!! He explained everything about the cart that I just got used as well as my old one. He installed a voltmeter for me., and explain more than I can go into here!!!! I’ve used these guys since 2010 For batteries and any problems I have with my club car. I highly recommend their business as they are capable of doing just about anything you need on your golf cart. ~ Gerald C
Sean came to put new batteries in our newly purchased golf cart today. We bought the cart which is in pristine condition except that it had sat in a garage for the past 3 years and the batteries were stone cold dead. He had the new ones installed and our cart charging in a half hour or so. Very knowledgeable and professional. He is coming back next week to do a maintenance for us as well. I will definitely recommend him to others. ~ Kathy G
I had a great experience with this company. I scheduled a replacement of my golf cart batteries. Price was competitive with other companies with the bonus of installation at my home address. Huge time saver on my end. Scheduling online was easy and painless. They showed up on time and the work was fantastic. They have earned my future business and this positive review. ~ Nathan O
Our church has a lift and needed 4, 6-bolt batteries. They are expensive. Not only did he have the right ones at a cheaper price, but he installed them, helped us with cables, and made sure everything was right before he left. What amazing service - with a warranty even. We are sold. He has our business from now on. Fantastic! Thank you from the First Southern Baptist Church of Tucson. ~ Ed E
Today my wife and I were moving (struggling) a large planter located in the Highlands at Dove Mountain from one home to another (love my neighbors ). A man (Shane)pulled up next to us and asked if we need any help. We accepted and he was the main reason we were able to get it up a small incline and to its new home. We can't thank you enough "Battery Guy!" ~ Bob S
This company’s team consistently demonstrate how a quality business should operate. Appointments are kept, work is complete in a timely manner and team members are great communicators. I recommend them every chance I get and frequently relate my positive experiences to neighbors and friends. ~ Philip P
Being a female I always worry that I may be taken advantage of. Edgar was my service person and he was awesome. Explained what he was doing. Put air in my tires. Repaired my reverse gear and replaced cables. Price was extremely reasonable. I’ll definitely call for him again. ~ Pamela W
We had The Battery Guy replace the tires and batteries on our golf cart today. They did a great job. Edgar, the technician was very friendly and knowledgeable. He did a great job. I highly recommend The Battery Guy, and Edgar. ~ Neal S
These guys are outstanding. Max was great. They stand behind their batteries and service, when GC of AZ did not. I would and do highly recommend them. Thanks guys. ~ Thomas C
EzGo died on a busy street. Got service in less than 2 hours. Battery cable corroded and broke. Replaced in less than 10 minutes at no charge. I am so grateful for this great service. ~ Jean s
The entire process was flawless! His team communicated early and often and the service was excellent. I honestly cannot think of anything that they could improve on for my service situation. ~ Wayne S
I've had my golf cart for 15 years and every time need service the Batter Guy does a great job. They are fantastic.. ~ Zan W
Thumbs up 👍. How refreshing….they “ walked the talk and talked the walk “, how refreshing!! ~ Paul J
Great service year after year. Big service this year, very happy with the result. j ~ Madeleine B
They always find and fix a problem. A service that is reliable and fairly priced. ~ Richard S
Professional, knowledgeable, courteous and efficient. Excellent job. ~ Trish W
New lithium battery, controller and tires. Great work and they always go above and beyond for me. ~ David G

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